RE Marketing Pros Gather for First Event

One of the goals for the 2014-15 chapter board term was to create a “special interest group” or SIG as they are known in AMA chapter circles. The idea is to create smaller, niches programs that are industry specific. The CAMA board has talked about this concept for awhile and this year decided to try it out. We partnered with AMA members at BoomTown and hosted the first program on Nov. 11. A group of BoomTown employees talked about how to reach your target audience through personas and more than 15 people came out to hear their insights.

We’re excited to announce our first RE Marketing Coffee Talk was a success and we’re planning to continue this series quarterly. Thank you, BoomTown, for working with us. And look for additional industry-specific programs to be added in the future.

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The Point Is, Content Is King

In the Public Relations course I impose upon unsuspecting, tuition-paying College of Charleston students, we spend part of one class discussing how best to annoy people with awful newsletters that focus myopically on the interests of the organization and inspire the reader to wonder what’s on TV tonight.

One element we address, and by “we” I mean “I, while they attempt to snore silently,” is that shopworn practice of covering in excruciating detail the organization’s annual shindig, complete with photos of the .04% of members/customers/associated personages who actually attended the event at the Comfort Inn outside Trenton, NJ. Oh the fun that was had, particularly when karaoke night in the lounge followed the wine spritzer social!

A Flying Squirrel In A Rolling Donut
The point is that recognition has its place, but either the reader was there, in which case they don’t actually need a synopsis of the scintillating presentation on Efficacy of Prebiotics, Probiotics, and Synbiotics in Irritable Bowel Syndrome and Chronic Idiopathic Constipation,* or they weren’t, in which case they probably don’t give a flying squirrel in a rolling donut. (Or doughnut; my experiences with this wise, time-honored expression were always oral.)

* Ford AC, Quigley EM, Lacy BE, Lembo AJ, Saito YA, Schiller LR, Soffer EE, Spiegel BM, Moayyedi P. American Journal of Gastroenterol. 2014 Oct; 109(10):1547-61. Epub 2014 Jul 29. Don’t ask me why I know.

A Vast Serengeti of Blather
Which is why this essay is rarely about the previous AMA signature luncheon topic. Either you came and heard the luncheon presentation your own damn self (first Thursday of each month at the Harbor Breeze Restaurant, 176 Patriots Point Road in Mount Pleasant), or you don’t care about that particular topic. Or you care deeply, the way some people care about the civil war in Congo, not that Congo, the other Congo, the one next door to that Congo, the Congo with “Democratic” in its name to serve as definitive proof that it’s a miserably oppressive dictatorship run by a devil worshipper who bites heads off chickens and has a net worth, all of it expropriated from foreign aid, of roughly 1.5 Congos.

If you care that deeply but couldn’t make the luncheon, you might be looking for a pithy summary of the pertinent points, an accurate portrayal of the issue and its recommended solution, a hint of insight, a soupçon of perspicacity. You might be barking up the wrong tree, Lee. This is a blog dedicated, in Seinfeldian earnestness, to expending as many words as possible on a vast Serengeti of blather. You’re 430 words in; had you not figured that out yet?

Mobile Apps and the Men Who Love Them
So it’s worth noting that November’s fascinating (i.e., actually fascinating, not ironically fascinating in any sense) signature lunch presentation on mobile apps — presented by Ben Cash of the web developer Blue Key, and Keith Simmons, of Traveler magazine and related properties – can be boiled down to one simple concept. And Simple is my middle name. Or would be if I could spell it without help.

The concept is this: you can hire Ben and his fine crew to build an app for 25 grand or you can go online and cobble together some sideways app for a fraction of that, but it’s all moot if you don’t have killer content. Download Keith’s app out of Traveler magazine and it tracks your location and relays the closest tourist hotspots, restaurants, hotels and, most importantly, restrooms (see research above.) If you choose something – say you want to be welcomed to Moe’s – it will give you directions right there on your phone. Awesome sauce!

Content is king, Billy Jean, whether you’re talking apps, maps or beer taps. That’s the pithy summary, the hint of insight. Of course, Ben and Keith said it better.

–Barry Waldman

Charleston AMA Volunteers with Movember Charleston

Movember CharlestonVolunteers from Charleston AMA offered to help the men of Movember Charleston with their month-long effort to raise awareness and funds for men’s health. We worked with them to create an Instagram account (@movembercharleston), update the Facebook page (Movember Charleston) and create content for the website and social media. Plus, we helped write and distribute the news release below. Check it out for ways you can help support Movember Charleston.

Movember Charleston Kicks Off Month of Awareness, Fundraising for Men’s Health

CHARLESTON, S.C. – Men all over Charleston are abandoning their razors and growing moustaches during the month of November. It’s all part of Movember Charleston, a local initiative of Movember, the global effort committed to bringing awareness to men’s health.

The month’s activities culminate in a “shaving party” and celebration of how much money was raised for prostate and testicular cancers and mental health issues.

How to get involved:

  • Men — known as Mo Bros — start with a fresh face on Nov. 1 and then set their razors aside for next 30 days.
  • Women — known as Mo Sistas — can help by encouraging the men in their lives to grow a moustache, raise money and serve as team captains.
  • Everyone can help by purchasing a paper moustache for $1 at bars and restaurants around town. Then wear a moustache sticker, take a selfie and post your ‘stache photo to social media using hashtag #movmeberchs.

Funds raised during Movember are used in combating prostate cancer, testicular cancer and mental health problems and have supported more than 800 men’s health programs. The goal of this annual effort is to make a significant impact on men’s health through increased understanding of the health risks men face, encouraging men to take action to remain well, and ensuring that when men are sick they know what to do and take action.

The men behind Movember Charleston are Michael Brinson, Vision Software; Chris Brown, Holy City Brewing; Chris Engler, web designer; Sean Ferneau, Lowcountry AIDS Services; Morgan Hurley, Mex 1 Coastal Cantina; Paul Roof, Holy City Beard and Moustache Society; and Jerry Lahm, Park Circle Comics. Additional supporters are Palmetto Brewing Co. and South Carolina Stingrays with marketing services provided by the Charleston American Marketing Association.

Movember Charleston Events

  • Movember Kick-Off Party at Holy City Brewing: 2-8 p.m. Friday, Nov. 7. Celebrate the launch of Movember Charleston – even if your ‘stache is still small.
  • Mo’ Diggity ‘Stache Bash at DIG in the Park: 7 p.m. Friday, Nov. 14. Pin the moustache game, a giant moustache seesaw plus $2 Budweiser and $4.50 Traveler Brewery beers. Prizes will be awarded for best, worst and creepiest ‘stache.
  • Moustache Competition: 7-11 p.m. Saturday, Nov. 22 at Mex 1 Coastal Cantina. Local celebrity judges, including Chris Brown of Holy City Brewing and members of the Holy City Beard and Moustache Society, will pick the winners. Enjoy prizes, an ice luge, live music and awareness and fundraising for prostate and testicular cancer.
  • Grow Out Blow Out Finale for Movember Charleston: 6-9 p.m. Friday, Dec. 5 at Palmetto Brewing Co. Contest for best moustaches plus local brews, food and live music.

For more information, visit movembercharleston.com. Also, connect with Movember Charleston on Facebook at www.facebook.com/movembercharleston and on Instagram @movembercharleston. Share moustache photos with hashtag #movemberchs

Charleston AMA Wins Membership Merit Award

Membership Special Merit CEA 2013-14 low resSure, we all know the Charleston AMA Chapter is awesome and, now, we have tangible proof. Like an actual award! Seriously, though, we’re pretty excited to announce that our chapter was awarded a 2013-14 Membership Special Merit Award. The award was a result of the Chapter Excellence Awards (CEA) document we submitted back in September. Our board worked all year to keep track of the chapter’s activities, goals, membership statistics and various other metrics we could submit to the AMA headquarters for judging.

Congratulations to our chapter leaders and our many members and volunteers who make the Charleston AMA Chapter so terrific!

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Members of the Charleston AMA board

 

 

 

 

 

 

 

 

 

 

 

 

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Ronii Bartles, 2013-14 chapter president

 

 

 

 

 

 

 

 

 

 

 

 

 

Charleston Marketers we want YOU!

movember-girl-stacheThe Charleston AMA is starting a small volunteer group of members to support the launch of MOVEMBER Charleston! We need marketers (YOU) to help us with copywriting and social media before the November 1st launch. Show us your ‘stache!

Sign up here today to help with MOVEMBER Charleston! https://ioprun.wufoo.com/forms/movember-charleston-marketing-volunteer/

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Is Andrew Rector A Marketing Genius?

Andrew Rector is either a marketing genius or he’s an extremely not genius of any kind. I’d like to use more descriptive words but Andrew is the litigious sort. Which is the story here.

In case you hadn’t heard, Andrew Rector is the gentleman pictured below who entered into repose along with all his chins at a nationally televised baseball game. Being a proud, upstanding American, I consider this a sin on the order of knocking over little old ladies and smacking ice cream cones out of children’s hands. But if everyone who fell asleep at a baseball game were charged with a crime, we’d have to put fencing and barbed wire around America. And I’d have to bail out my otherwise-sweet wife.

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Anyway, the game announcers had some good, clean fun at Andrew Rector’s expense, speculating on the number of beers required to reach this particular Zen state.

From there, of course, the InterWebs picked it up and turned Andrew Rector into a cross between Bozo the Clown and Pig Pen. You can just imagine. Upon seeing his visage on Twitter, a friend commented to me that he looked like an (extremely) (unattractive person). Others called him a “fat bastard,” a “douchenozzle,” and things I can’t write here.

And then tomorrow happened. In this case, tomorrow was April 14, by which time everyone would have forgotten about Andrew Rector. Except, he sued Major League Baseball, ESPN and the announcers personally for $10 million, blaming them for heaping scorn and ridicule upon him.

Even a moron knows that this suit will die a slow, ignominious death. (I am not suggesting in any way, shape or form that Andrew Robert Rector, a used car salesman in or around New York City [you can’t make this stuff up!], is a moron.) Considering that he filed the suit, there’s evidence that he has not achieved that vaunted state.) Suing ESPN and MLB for showing him in slumber (and apparent mid-droolage) is a fool’s errand. Suing the announcers for their tepid remarks is patent dopiness. Not that Andrew Rector is a dope, but his lawyer certainly is. (Note: From the semi-coherent ramblings of the lawsuit, he may not have a lawyer. Infer what you will.)

As a result of the lawsuit, millions of people around the globe who never noticed Andrew Rector conked out live on TV, or checked in on the disparagement of Andrew Rector on Twitter are suddenly aware that Andrew Rector dozed ungracefully through the whole fourth inning of a Yankee-Red Sox tilt at Yankee Stadium, one of Baseball’s holiest shrines, leading my friend, who cares as much about baseball as I care about strapless Jimmy Chu pumps, to call a hiterhto anonymous gentleman an (extremely) (unattractive person.)

With his baseless and juvenile lawsuit, Andrew Rector has frittered away the sympathy his case inspired and catapulted the ridicule seven-fold, this time for good reason. And for that, you might think Andrew Rector is a flaming goober.

But is he? After all, you now know Andrew Rector’s name. You recognize his visage and his form. You might be intrigued by his story. Maybe he’s just angling to extend his 15 minutes to a half hour so that he can cash in. Think of the possibilities.

His people might be on the phone at this very moment encouraging the Yankees to do Andrew Rector Bobblehead Night, with the bobbling noggin on a rightward tilt. (If not the Yankees, Mike Veeck has got to be working on it for the RiverDogs.) I see a book deal with a big advance: “Dreaming of Being A Thin Dodger Fan.” The endorsement deals from Tempurpedic and Jenny Craig practically sell themselves. A speaking tour, a magazine spread – and I do mean spread – Andrew Rector is positioning himself for all of it. The guy can stop selling cars – used or otherwise – and join the one percent.

Maybe Andrew Rector’s not a flaming goober. Maybe he’s a flippin’ marketing genius.

–barry waldman

Flipping For One-Eighty Place

Perhaps you’ve heard that Crisis Ministries is changing its name. This is big news in my world, maybe not in yours. In your world, big news is an earthquake that levels a city of seven million people. In my world, we stop chewing our food when our Facebook post prompts seven likes. My world is sad and pathetic.

But this isn’t about me; it’s about the organization formerly known as Crisis Ministries, henceforth to be known as One-Eighty Place.

 

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That’s One-Eighty as in turning completely in the other direction, which is the work of this benighted organization. They so very long ago transcended “crisis.” Far beyond a homeless shelter, One-Eighty Place (I’m trying it out) is where people go to get their life together with a host of services that move them up and out.

And “Ministries,” well, that’s less what the organization does and more what drives volunteers to them. Some people are impelled by Ministry to offer their services to those in need. Others by ministry – with a small “m.” As Habitat for Humanity founder Millard Fuller used to say, it’s all about the theology of the hammer.

Being the marketing virtuoso that you are, you know that the good folks on upper Meeting didn’t just make up the name, vote on it, and reveal it to all of us the following week. It took two weeks.

Actually, they’ve been hacking at this particular bush for 18 months, and they recruited the electric minds of Hook to help them conceive an appropriate moniker. You don’t just thumb through a baby name book for this.

In fact, One-Eighty Place (or One80 Place — they seem to be using both) CEO Stacey Denaux says they couldn’t find another organization anywhere in the country that could serve as a role model. No one had previously ditched its rescue mission-ish name for The Turnaround Center or Start Over House or Success Village or whatever. So Charleston’s own will have to serve as everyone else’s role model.

And as models go, va-voom, in my humble opinion. Just contemplate the marketing possibilities. Better yet, leave it to the Hookers, who are flexing their double-jointed creative muscles to get 540’s worth of bounce out of One-Eighty.

I’m looking forward to seeing the great work of One-Eighty Place get its due. Because I’d like to resume chewing my food…

 

–barry waldman

The Greatest Marketer of Them All

In the constellation of PR/marketing stars, the names that jump to mind include Bernay, Yankelovich, Ogilvy, Barnum, Schultz and Bernbach. Today there stands a humble giant in a white robe and spectacles who outshines them all from his modest apartment in the planet’s smallest country.

This marketing king is not known by a last name the way local superstars Munday, Wertimer and Deas are – unless you consider “Francis” his last name. That would make “Pope” his first.

Yes, the pontiff himself, the prince of the worldwide Catholic Church, is a master marketer with perfect pitch.

In office less than a year, Francis has achieved an ROI that’s, well, divine. Consider his list of real, tangible accomplishments:

(Foot tapping while he looks up and whistles.)

Now consider how he has made hundreds of millions of people around the globe feel:
Inspired.
Respected.
Humbled.
Enthusiastic.
Delighted.
Spiritual.
Grateful.
[Your word here.]
[And here.]

pope  Dude’s been clutch. Wanna
hear perfect pitch? Here’s
the first nine months:

 

 

 

 

• He induced the Muslim president of Palestine and the Jewish Prime Minister of Israel to quit clubbing each over the head for a couple of hours and pray with him in Arabic, Hebrew and Latin. Thereafter they commenced to blow up each other’s people as they were doing before.

• He shrugged off homosexuality and set a million Catholic (and millions more non-Catholic) gay and lesbian hearts aflutter.

• He tweets! He takes selfies with teens! What’s next, drinking a Sam Adams with the guys at King Street Grille during the World Cup?

• He ditched the fancy digs and the armored Popemobile in favor of his old apartment and a Ford Focus. You can’t live without your SUV? The Bishop of Rome, the emperor of the Holy See, the successor of St. Peter, that guy rides in a subcompact.

• He celebrated his 77th birthday with four homeless lads (and one guy’s dog!)

• He kissed a severely disfigured man, washed the feet of Muslim prisoners, and let a disabled teenager take a spin in the Mercedes convertible that he never uses. I don’t like to share my Oreos at lunch.

• He had the good sense to succeed charmless Pope Benedict.

• He has publicly honored Benedict, his living predecessor, declawing any possible controversy about Benedict’s nearly unprecedented “retirement.” And c’mon, you’ve gotta know he thinks Benedict is a Grade-A dork.

In short, El Popester, as no one is calling him, has modernized the office, softened the Church’s image and embraced a world so warmly that we all want to embrace him back. We might not know what he’s selling and even if we do, we’re hazy on the benefits. But we know how good he makes us feel.

And that’s the essence of marketing, right?

Millenials Will Ruin Your Life…and other funny stories

Oh these kids today, with their Snaptwit and their Instant Grandma. Why back in my day… [insert your personal nostalgia here.]

So you’re a Boomer or a Gen Xer and you can’t make heads or tails of these crazy beings entering your workplace, or worse yet, buying your products. Your ability to make a living depends on blobs of protoplasm that have the entire world at their fingertips yet know less about it than any previous generation. You’re attempting to appeal to a generation that believes in the myth of “multi-tasking,” and consequently are essentially in permanent states of ADHD — without meds.
Good luck.

Well, you would at least have a window on the varied demographic layers of the marketplace if you’d have attended the last AMA luncheon, where speaker Jennifer Sutton of Bright + Co. in Greenville enlightened the gathered about the broad differences among American generations.

Consider these matrices of generations in the workplace, currently checking in at four – The Silent Generation (born 1922-1945), Baby Boomers (born 1946-1964), Gen Xers (born 1965-1982) and Millennials (born 1983-2002). (Source: Greg Hammill, Fairleigh Dickinson University Silberman College of Business)

I’m sure somewhere on the cloud exists the PowerPoint portion of Jennifer’s presentation, which I heartily recommend that you read, with the caveat that doing so yields a pale approximation of the living color version. For the full effect of the best presentations made to AMA, (shameless plug alert!) you need to come to the luncheons. Cleverly, they include lunch as well.

But I can give you a general sense of things.

These young’ins are crazy, and they’re taking over. Consider:

  • They call people they’ve never met “friends,” and consequently like to work in big groups. Which you abhor.
  • They’ve grown up sending sex chatter and salacious photos to their “friends,” and consequently have no moral filter. Hope they don’t do that to your customers.
  • They don’t know the difference between news, comedy and advertising. Indeed, they don’t know what news even looks or sounds like. They think Buzzfeed is a news source. Unaware employees are sub-optimal.
  • Sharing atomic details of their lives is their default mode. Google, Microsoft, Apple and Amazon already know more about them than their moms do. This could come back to haunt you, their employer.
  • They think 140 characters is a long communication. Research shows that tweets under 100 characters have higher read rates.
  • The first of them are already in their 30s. You’re stuck with them.
  • And that’s nothing. There’s another generation coming up behind them. A generation that didn’t experience Sept. 11, has never seen a map, and is its own favorite photograph subject.

But before your brain explodes and litters the hallway with Saved By the Bell trivia, here’s the real consolation for employers, co-workers and marketers. We all grow up. Boomers – the rock ‘n’ rollers who never trusted anyone over 30, wore long hair and hated the government – now have children over 30, lost their hair and run the government. (Okay, maybe that last part isn’t quite so reassuring.) Gen-Xers, the first to grow up en masse without married parents, have learned how to mate and co-exist as poorly as the rest of us.

And now Millennials are showing signs that they may be human and competent to navigate workplace rules and marketplace heuristics. They are more civic-minded, more tolerant of differences and less jingoistic than the rest of us.

Hooray for them.

Still, just to be sure, hold their phone while they’re driving.

–barry waldman

Excuse Me, I’m a Moron

After 20 years as a reporter and 25 years as a PR/marketer (they overlap, smarty-pants number-cruncher) I have learned something enlightening from my co-workers and observers of the organization for which I work.

Perhaps you, as a marketing person, have received similar enlightenment from your highly-observant co-workers and related people.

They helpfully inform me, with some regularity, that I am a moron. This appears to be particularly true with regard to the subjects of public relations and marketing. According to them, I am a quivering blob of stupid, evidently maintained on the payroll for my accidentally-entertaining wardrobe choices.

The evidence is squarely on their side. There are thousands of people in the Lowcountry who despite having utterly no contact with my particular organization don’t know anything about us.

If GEICO can save you 15% in 15 minutes and Hanes can go tagless, my co-workers wonder, why can’t an organization that sees itself as “a catalyst for community transformation through collective impact” develop its own splashy brand that doubles sales? What do those marketing dopes do all day anyway?

You know the feeling, fellow marketing person. The marketing department is the repository for company dissatisfaction of pretty much all kinds. The soda machine doesn’t work? Marketing’s fault. A customer decided to spend their money elsewhere? Lousy marketing plan. The software that operates everything in the organization include the flushing of toilets froze up? Must be all the crap marketing is producing.

Psychologists call this projection: your teenager hates you because her hormones are making her brain hurt and she has to blame someone. Rather than start smoking cigarettes, which are stinky and expensive, she has decided to disdain everything you do and say until her teen contract expires upon high school graduation.

Underlying all this is the obvious: anyone can do PR and marketing; it’s just common sense. You just call the TV station and tell them the story you want on the air. You just create a hysterical ad and run it every half-hour during the Super Bowl. You just mix Menthos with Coke in a video and make it go viral on Twitface. Duh. Sixteen-year-olds do it for singing cats; why can’t we?

You’re nodding your head now. That either means you’re about to fall asleep in your salad or you know exactly what I mean.

The irony of all this is that the issues I face are entirely your fault.

If you would all just quit marketing, I would have less clutter to bust through. People would open our monthly emails, which are brilliant and eye-popping, but no one knows it because they unsubscribed in 2006. Our public service announcements would run instead of your ads. Our clever Facebook posts, now crowded out by your vacation photos from Des Moines, would make it onto people’s newsfeeds. Our customers would have time to read our insightful tweets because they’re not wasting it on yours.

Of course, your particular genius at selling real estate, or creating business solutions, or developing software would be more widely known if I just quit all my attempts at communication. So your inability to become filthy rich is my fault.

I’m sorry, but I can’t help it. Apparently I’m a moron.

–barry waldman